1.
What are your payment methods?
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We accept all of them! Wether you want to pay with cash, credit or debit card...
2.
Can I smoke in the hotel?
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Smoking is not allowed
3.
Are you guys pet friendly?
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Pets are not allowed in the hotel
4.
Does the entire hotel have wifi?
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Yes! You can stay connected with the best speed
5.
What are your check in and check out hours?
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Check in: 3:00 pm
Check out: 11:00 am
6.
What does the kitchenette include?
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Includes, dishes, pots, pans, cutlery, blender, coffee maker, toaster, oven, electric stove.
7.
Does the hotel need a deposit or a payment in advance?
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Yes, we asked for a security deposit
8.
Does the hotel offer food service?
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No, but all the rooms are equiped with a kitchenette perfect to make your basic meals
9.
Do all rooms have a safe deposit box?
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Yes, all rooms have a safe box
10.
Do you offer special discounts (for seniors, airlines employees, couples, etc)?
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No we don't offer any discounts
11.
How many rooms can I book in one reservation?
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You can book all the rooms if you want, as long as long as they are available. Rooms have to be booked for a minimum of 3 nights
12.
Cancellations for booking possible?
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15 days before you can get a full refund
​14 days before reservation strict policy
13.
Visits or extra people allowed?
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Visitors are allowed as long as they are of legal age
14.
Does the hotel offer laundry services?
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Yes, we offer laundry services for free. Its included in the price
15.
Does the tv come with any subscription services (Netflix, HBO…)?
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No, the tv includes cable television and you can log in with your
Netflix account if you wanted
16.
I would like to know how can I rent the pool, are there any options?
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Yes, we have some options that includes the pool. You can check the House + Pool + BBQ or the House + Apartments + Pool + BBQ
17.
Does the room have a closet?
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Yes, it also has an iron
18.
What services does the hotel include?
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We count with CCTV (Closed Circuit Television) and cleaning services